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To create an account, click on the "Sign Up" button on the homepage, fill
in your details, and follow the instructions to verify your email address.
Once done, you'll have access to all our courses and features.
Yes, E-Tech Academy offers a 7-day free trial for some of its courses. During
this period, you can explore course materials and resources before deciding
to purchase or enroll.
We accept a variety of payment methods including credit/debit cards,
PayPal, and direct bank transfers. All payments are processed securely
through trusted gateways.
Yes, E-Tech Academy’s platform is fully responsive, and you can access all our
courses on your smartphone or tablet through the mobile web browser or our
dedicated mobile app.
Yes, we offer group discounts for organizations and schools enrolling
multiple students. Please contact our support team for more details on bulk
enrollment pricing.
If you encounter any difficulties, you can reach out to academic support
through the course discussion forum or request a one-on-one session with
the instructor. Additionally, we offer a support team available 24/7 for
any technical or content-related queries.
You can upgrade your course by logging into your account and navigating to
the "My Courses" section. If an upgrade option is available, you will see a
prompt to upgrade to a higher tier, granting access to additional content
or features.
Refund requests must be submitted within 14 days of enrollment. To apply,
go to the "Support" section in your account, select the course you're
dissatisfied with, and request a refund. The support team will process your
request promptly.
Yes, once you have completed a course, you will retain lifetime access to
the course materials, including video lectures, assignments, and additional
resources. You can revisit the content anytime to refresh your knowledge.
Yes, we offer several ways to connect with fellow students, including
course-specific forums, live chat features, and group assignments. You can
collaborate with peers, share ideas, and discuss topics directly through
these platforms.
To purchase a course, simply browse our catalog, select the course you're
interested in, and click on the "Buy Now" button. You will be prompted to
complete the payment process via a secure payment gateway.
We accept a wide range of payment methods including credit and debit cards
(Visa, MasterCard, American Express), PayPal, and other secure payment
methods.
Refunds can be requested within 14 days of purchase. To request a refund,
go to your "My Orders" section, select the course, and click on the
"Request Refund" button. The refund process is handled through our support
team, and it may take up to 7 business days for the refund to be processed.
Refunds are only available for courses that are not fully completed. Once a
course is 100% completed, a refund request will no longer be eligible.
Please review our refund policy for more details.
Refunds are processed within 7-10 business days, depending on the payment
method. Once approved, the refunded amount will be credited back to your
original payment method.

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