Privacy Policy

Last updated: June 2025

At E-Tech Academy, we are committed to protecting the privacy and security of the personal information entrusted to us by our students, parents, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enrol in our coaching programmes. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information (Provided by You)

• Full name and date of birth
• Contact details: phone number, email address, postal address
• Academic information: current class/standard, school/college name, board (SSC/CBSE/ICSE/HSC)
• Parent or guardian name and contact number
• Documents submitted for enrollment (e.g., school leaving certificate, mark sheets)
• Payment and billing information (processed securely through authorised payment gateways)

b) Automatically Collected Information

• IP address and browser type
• Pages visited and time spent on our website
• Device type and operating system
• Referring website or source through which you arrived at our site
• Cookie data (see Section 6 below)

2. How We Use Your Information

The information we collect is used for the following purposes:

• Processing enrollment and managing student records
• Communicating important updates about classes, schedules, exams, fees, and results
• Sending notifications about new courses, admission dates, and academic events
• Responding to enquiries submitted through our website contact form or WhatsApp
• Improving our website content, teaching quality, and overall services
• Complying with legal and regulatory obligations
• Sending promotional messages about our programmes (you may opt out at any time)

We will not use your information for any purpose not stated in this policy without your consent.

3. Sharing of Information

E-Tech Academy does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist with website hosting, payment processing, SMS/email communication, and analytics, bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority to disclose information.
• Safety: When disclosure is necessary to protect the rights, safety, or property of E-Tech Academy, its students, or the public.
• Business Transfers: In the event of a merger, acquisition, or transfer of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:

• Secure HTTPS connections for all website communications
• Restricted access to personal data on a need-to-know basis
• Regular review of data collection, storage, and processing practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Student records are typically retained for the duration of enrolment and for a reasonable period thereafter. You may request deletion of your data at any time (see Section 8).

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Cookies are small text files stored on your device. We use:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Tools like Google Analytics to understand how visitors use our site (page views, session duration, traffic sources). This data is anonymised and aggregated.
• Preference Cookies: To remember your settings and preferences.

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

7. Third-Party Links

Our website may contain links to external websites such as social media platforms (Facebook, YouTube, Instagram, WhatsApp) and other resources. These third-party sites have their own privacy policies, and we have no control over their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Your Rights

Subject to applicable Indian law, you have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from promotional communications at any time by contacting us or using the unsubscribe link in our emails.
• Portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@etechacademy.com. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Many of our students are minors. We collect personal information of students under the age of 18 only with the knowledge and consent of a parent or legal guardian. Parents and guardians are encouraged to review what information their children share with us and to contact us if they have any concerns.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a revised date. We encourage you to review this page periodically. Continued use of our website or services after any changes indicates your acceptance of the updated policy.